Sandy Charles

Sandy Charles brings a wealth of experience, energy, and leadership to her dual role as Team Lead of the Property Management department and Office Manager at Terra Caribbean. With a professional background that spans managing teams in New York and successfully running her own business, Sandy is no stranger to the demands of high-performance environments, strategic decision-making, and the importance of people-centered service.

During her time in New York, Sandy developed a strong foundation in leadership and operations, managing diverse teams in fast-paced settings. Her ability to motivate others, manage conflict with grace, and lead with empathy made her a standout professional in every space she entered. These qualities have translated seamlessly into her work at Terra Caribbean, where she now guides the property management team with clarity, accountability, and genuine care.

In addition to her leadership in property management, Sandy plays an integral role as Office Manager—ensuring the day-to-day operations of the office run smoothly and efficiently. She wears both hats with ease, juggling responsibilities that range from supervising maintenance schedules and liaising with property owners, to coordinating internal systems, supporting staff, and fostering a workplace culture built on positivity and professionalism.

What truly sets Sandy apart is her vibrant personality. Her warm, bubbly nature naturally draws people in—making her a favorite among colleagues, clients, and tenants alike. She believes that excellent property management is not just about managing buildings, but about building trust, nurturing relationships, and creating a sense of comfort and confidence for everyone involved.

Whether she’s solving a facilities issue, onboarding a new team member, or brightening the office with her infectious laugh and jokes. Sandy approaches every task with dedication, heart, and an unwavering commitment to excellence. Her leadership continues to elevate the service experience at Terra Caribbean, making her an invaluable part of the team and a true asset to the company’s ongoing success.