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Commercial Properties
Our Team
At Terra Caribbean, we believe that a highly skilled and well-equipped team is the key to exceptional facility management. Our professionals leverage the collective knowledge and best practices developed over a decade of facility management experience across the Caribbean to ensure our clients receive industry-leading service in Saint Lucia.
We continue to invest in our talent, providing them with unmatched resources and expertise to manage every aspect of their portfolios. Our commitment to integrity, professionalism, and excellence ensures that your property is effectively managed, delivering the best results for your investment.
What We Do
Through our facility management services in Saint Lucia, we implement proactive procedures to maintain the integrity of buildings, including MEP (Mechanical, Electrical, and Plumbing) systems, technical services, and external areas. Our team follows best practices to ensure compliance with all health and safety codes and regulations.
Beyond maintenance, we also manage the administrative aspects of facility management, including preparing for and hosting board meetings, budgeting, and drafting resolutions and minutes.
Planned Preventative Maintenance
Scheduled preventative maintenance ensures that the property, plant, and equipment remain in optimal condition while minimizing disruption to businesses and residents. Service records are meticulously maintained to support forecasting and capital works planning.
Contracting
We maintain a trusted network of service providers to support facility operations. Our team works closely with landlords to arrange and manage service contracts, ensuring the smooth and effective running of each property.
Building
Improvements
With experience in construction and renovations, our team facilitates building improvement projects, liaising with service providers to identify, guide, and oversee necessary enhancements.
Health & Safety
Maintaining health and safety standards is a fundamental priority. We collaborate with trained professionals and regulatory bodies to ensure all properties adhere to applicable safety guidelines and industry best practices.
24-Hour Emergency Response
Our facility management team provides 24/7 emergency response services, supported by a network of reliable service providers who are ready to assist in the event of an urgent issue outside of regular working hours.
Accounting & Financial Management
Our facility management team is supported by our in-house accounting professionals, who oversee financial administration for many of our managed properties. These services include:
- Board meeting administration
- Budget preparation and financial reporting
- Monthly financial reports and annual budgets
- General accounting and audit support
Reporting
We provide customized facility management reports, tailored to each client’s needs. These reports include financial summaries, maintenance schedules, staffing updates (where applicable), and recommendations for property improvements.
FAQs
This is administration of both the physical facility and financial management of a property to achieve the objectives of the property owners by generating income for the owners, and preserving or increasing the value of an investment property.
Having a facility manager provides you the owner with a manager, backed by a robust team, who has the knowledge and experience to handle all the aspects of this job and allows you to avoid personal involvement with the daily administration of the property.
The facility manager must anticipate and identify the needs of the property/owner and respond to those needs in a timely, effective and cost efficient manner. Services include collecting rents and paying of all bills, providing monthly account statements, planning all preventative maintenance and overseeing all emergency maintenance issues, handling tenant queries, and overseeing lease management.
Fees are a flat monthly charge and vary according to the features and different requirements of the property. This charge can be given after an initial site inspection of the property and a discussion with owners to assess their specific needs. Each property is different and unique, and our fees are structured to reflect the required services.
Terra Caribbean has a 24/7 emergency hotline +246 434 9002
Terra Caribbean can manage any type of property. Our services extend to commercial (retail & office), Proprietor Unit Plans (Condominiums) and Property/Home Owner Associations (townhouse developments).
Terra Caribbean remains the leader in facility management in St. Lucia. With proven processes and an esteemed track record, our clients trust us to oversee over 300,000 square feet of commercial office and retail space in St. Lucia, along with 20 condominium complexes and townhouse developments.
Reach out to us today to learn more about our facility management services.